Frequently Asked Questions
Everything you need to know about your Sundae School essentials.
When will my order ship?
Most orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We offer a 14-day return window for unworn items in their original packaging with tags attached. Please note that certain limited-edition drops may be final sale.
How do I determine my size?
Our apparel typically features a contemporary, unisex fit. We recommend checking the specific size guide located on each product page for detailed measurements.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my garments?
To preserve the quality of our graphics and fabrics, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.